OVERVIEW
Welcome to LenzzBerry (“we”, “us”, or “our”). We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with our Privacy Policy and Return & Refund Policy, govern your access to and use of our Services.
By visiting, browsing, or purchasing from our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. ACCESS AND ACCOUNT
You confirm that you are at least the age of majority in your jurisdiction or are using the Services under the supervision of a legal guardian.
To access certain features, you may be required to provide accurate and complete information, including billing and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
We reserve the right to suspend or terminate accounts that provide false, misleading, or incomplete information.
2. PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, images, and pricing accurately. However:
- Product colors and appearance may vary due to device display settings
- Product images are for reference only
- Minor variations do not constitute defects
We do not guarantee that products will meet your personal expectations.
All products and services are subject to availability, and we reserve the right to modify, limit, or discontinue products at any time without notice.
3. ORDERS AND ACCEPTANCE
Placing an order constitutes an offer to purchase. Orders are accepted only after payment is successfully processed and confirmation is issued.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities per customer
- Correct pricing or product errors
Once an order is confirmed, cancellations may not be possible.
All returns and exchanges are governed strictly by our Return & Refund Policy.
4. PRICING AND PAYMENTS
Prices are listed in the currency displayed on the website and are subject to change without notice.
Prices do not include:
- Shipping fees
- Taxes, customs, or import duties (if applicable)
You agree to provide valid and authorized payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method.
5. SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by:
- Courier services
- Customs processing
- Weather or events beyond our control
Risk of loss passes to you once the order is handed over to the shipping carrier.
6. INTELLECTUAL PROPERTY
All content on the Services — including logos, designs, text, images, graphics, and trademarks — is owned by LenzzBerry or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
7. OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools or services. These are provided “as is” and “as available”.
We are not responsible for third-party services, content, or tools, and your use of them is at your own risk.
8. THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party websites is at your own discretion.
9. RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. All purchases are made directly with LenzzBerry, not Shopify.
You agree that Shopify is not responsible for any transactions, disputes, injuries, losses, or damages related to your purchases from our store.
10. PRIVACY
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
Because our store is hosted on Shopify, your information may be processed by Shopify and its service providers in other countries.
11. USER FEEDBACK AND REVIEWS
By submitting reviews, feedback, or suggestions, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, and display such content for business purposes.
You agree that your submissions:
- Are truthful and lawful
- Do not violate third-party rights
- Do not contain harmful or misleading content
12. ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or promotions at any time without prior notice.
13. PROHIBITED USES
You agree not to use the Services for:
- Any unlawful purpose
- Fraudulent activity
- Harassment or abuse
- Intellectual property infringement
- Malware, spam, or scraping
Violation may result in suspension or termination of access.
14. TERMINATION
We may terminate or restrict your access to the Services at any time without notice if you violate these Terms.
Termination does not affect obligations incurred prior to termination.
15. DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free service.
Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law, LenzzBerry shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services or products.
17. INDEMNIFICATION
You agree to indemnify and hold harmless LenzzBerry, its partners, and service providers from any claims arising out of your breach of these Terms or misuse of the Services.
18. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.
19. ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and LenzzBerry.
20. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Pakistan, and disputes shall be subject to the courts of Lahore, Pakistan.
21. CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.
22. CONTACT INFORMATION
For questions regarding these Terms, contact us at: