LenzzBerry (“we”, “us”, or “our”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.
Our store is powered by Shopify, which enables us to provide you with our Services. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our Services.
1. Personal Information We Collect
When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you.
Depending on how you interact with us, we may collect the following:
Information You Provide Directly
- Name, email address, phone number
- Billing and shipping address
- Payment confirmation and transaction details
- Account login details (if you create an account)
- Communications with us (customer support, emails, messages)
Information Collected Automatically
- IP address
- Browser type and device information
- Pages viewed, time spent, and interactions with our website
- Cookies and similar tracking technologies
Information from Third Parties
- Shopify (store hosting and analytics)
- Payment processors (to process payments securely)
- Shipping and fulfillment partners
- Marketing and analytics providers
2. How We Use Your Personal Information
We use your personal information to:
Provide and Improve Our Services
- Process orders, payments, returns, and exchanges
- Deliver products to you
- Manage your account and preferences
- Provide customer support
- Improve website performance and user experience
Marketing and Communication
- Send order updates and service-related messages
- Send promotional emails (you may unsubscribe anytime)
- Show relevant advertisements and offers
Security and Fraud Prevention
- Detect and prevent fraudulent or unauthorized activity
- Protect our website, customers, and business
Legal and Compliance Purposes
- Comply with applicable laws and regulations
- Enforce our terms and policies
- Respond to lawful requests from authorities
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and optimize our website
- Remember your preferences
- Analyze website traffic and usage
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
4. How We Share Personal Information
We may share your personal information in the following situations:
- With service providers such as Shopify, payment processors, shipping partners, IT support, and analytics providers
- With marketing partners to show relevant ads and promotions
- With legal authorities if required by law
- During business transfers such as mergers or asset sales
We do not sell your personal information.
5. Relationship with Shopify
Our store is hosted on Shopify. Shopify processes personal information on our behalf to provide and improve the Services.
Shopify may collect and process data across multiple merchants and regions. Shopify is responsible for certain data processing activities.
To learn more, visit:
https://privacy.shopify.com/en
https://privacy.shopify.com/en/consumer
6. Third-Party Websites and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies separately.
7. Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority.
If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
We will not discriminate against you for exercising your rights.
10. International Data Transfers
Your personal information may be transferred, stored, and processed outside your country, including in countries where Shopify or our service providers operate.
Where required, we rely on recognized data protection mechanisms to protect international transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us: